Privacy policy

GroundBeds Luxe™

Last updated: March 12, 2026

GroundBeds Luxe™ operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

GroundBeds Luxe™ is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.

Personal information does not include information that has been anonymized or de-identified.

Depending on how you interact with our Services, we may collect the following categories of information:

Contact Information

Name
Billing address
Shipping address
Phone number
Email address

Payment Information

Credit or debit card information
Payment confirmation details
Transaction information

(Payments are processed securely by third-party payment processors.)

Account Information

Username
Password
Account preferences

Transaction Information

Products viewed
Items added to cart or wishlist
Purchase history
Returns or exchanges

Communication Information

Information you provide when contacting customer support.

Device Information

IP address
Browser type
Device information
Network connection data

Usage Data

Information about how you interact with our website and Services.

Sources of Personal Information

We collect information from:

You directly, when you place an order, create an account, or contact us
Automatically, through cookies and tracking technologies
Service providers, such as payment processors or logistics providers
Business partners or marketing providers

How We Use Your Information

We use your personal information for the following purposes:

Providing and Improving Our Services

Process and fulfill orders
Manage your account
Arrange shipping and returns
Provide customer support
Personalize your shopping experience

Marketing and Advertising

We may send promotional communications by:

Email
SMS
Online advertisements

You can opt out of marketing emails at any time.

Security and Fraud Prevention

We use information to:

Detect fraudulent activity
Protect customers and transactions
Maintain the security of our services

Communication

To respond to your inquiries and provide customer support.

Legal Compliance

We may use information to comply with legal obligations, enforce our policies, or respond to legal requests.

How We Share Personal Information

We may share your information with:

Service Providers

Such as:

Shopify
Payment processors
Shipping providers
Analytics providers
Cloud hosting services

Marketing Partners

For advertising and marketing services.

Legal Authorities

If required to comply with legal obligations or enforce our policies.

Business Transfers

In connection with a merger, acquisition, or asset sale.

Relationship with Shopify

Our store is hosted on Shopify.

Shopify collects and processes personal information in order to operate and improve the Services.

To learn more about Shopify's privacy practices, visit:

https://privacy.shopify.com

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can delete it.

Security and Data Retention

We implement appropriate security measures to protect your personal information.

However, no method of transmission over the internet is completely secure.

We retain personal information only for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our policies

Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Request data portability
Opt out of targeted advertising

To exercise these rights, please contact us.

International Data Transfers

Your personal information may be transferred and processed in countries outside your residence, including the United States.

Where required, we rely on legally recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page and the “Last updated” date will be revised.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: